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Important Reminders When Cancelling or Rescheduling your DFA Appointment

Once you cancel your DFA Appointment please be reminded that by canceling your appointment you forfeit your payment.

For Rescheduling of DFA Appointment, you can only reschedule weekday appointment to another weekday. Also you can only reschedule once and it is subject to availability of appointment slots.

Additional Tips:

• Double-check your information: Ensure you enter the correct appointment code and email address to avoid delays.
• Act Fast for Rescheduling: New appointment slots fill up quickly, so reschedule as soon as possible, especially during peak times.
• Consider Alternatives: If you can’t find a suitable reschedule slot online, contact your nearest DFA office directly for assistance.

What to wear on your DFA Appointment (Photo shoot)

• Eyeglasses / Contact glasses: Eyeglasses should always be removed before capturing the applicant’s photo. The use of contact lenses for medical reasons is accepted, provided that the contact lenses do not change the applicant’s true eye color. Therefore, applicants are advised to take off their contact lenses before having their photos captured.
• Avoid wearing hats and hoodies: As much as possible, both ears of the applicant should be visible.
• Earrings and Hair Accessories: These accessories should be removed prior to photo capturing. Frizzy/afro hairstyles should be neatly arranged showing full frontal facial image. The wearing of earrings is not allowed.

Important reminder when going to your DFA appointment

These rules must also be observed when you set up a DFA appointment for your passport so read all of these below:

• Personal appearance is required for all applicants.
• A confirmed appointments is required for all applicants except for senior citizens, infants and minors below one (1) year old, visibly pregnant women, and overseas Filipino workers (OFWs). OFWs must present sufficient proof such as a valid employment contract or OEC.
• Smiling with visible teeth is not allowed during data capturing.
• Data such as suffixes, special characters, and spellings of names must be consistent in all documents such as Birth Certificate, IDs, and supporting documents.
• Make sure that all fields in the Birth Certificate are fill-out correctly.
• Before affixing your signature to certify that the encoded information is accurate and correct, make sure to check the data in the computer monitor and the Enrollment Certificate.
• The passport of a minor applicants shall be released only to the minor’s parents or to an authorized representative with Special Power of Attorney and Affidavit Support of Consent.
• Passports unclaimed after six (6) months will be cancelled per Department Order No. 37-03.
• Additional supporting documents may be required as necessary, especially for applicants with dual citizenship and with foreign-sounding family names to prove citizenship.